About Us

Who We Are

Rural/Metro is a national leader in private ambulance and fire protection services coast to coast.

Our business strategy is focused on delivering superior service within an efficient operating model and includes standardization of key systems. Our commitment to advanced technology is also a cornerstone in our dedication to excellence. These elements are further supported by our experienced team of ambulance and fire protection services professionals.

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  Stay current with the latest news, events and public safety announcements from Rural/Metro Corporation and its operating markets throughout the nation.  

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Billing Questions
Scottsdale Office
8465 N. Pima Road, Scottsdale, AZ 85258

Media and Investor Contacts

Media Inquiries
[email protected]

[email protected]

Billing Contacts

Billing Customer Service
Phone: (855) 249-2841

Request a Bill
Email: [email protected]

Payment Address
PO Box 911203
Dallas, TX 75391-1203

Pay Online

Collections Department
Phone: (855) 853-9471
Email: [email protected]

HR Contacts

West Region
Christopher Gordon
5257 N. Vincent Avenue
Irwindale, CA 91706

East Region
Kate Demitrus
55 Church Street
New Haven, CT 06511

South Region
Tonya Specht
3701 New York Avenue, Suite 140
Arlington, TX 76014

Corporate - Scottsdale Office
Theresa Reid
8465 N. Pima Road
Scottsdale, AZ 85258